...
  • 2948 TX-31, Axtell, TX 76624, United States
enviro carts
enviro carts
enviro carts

Warranty

LIMITED WARRANTY AND WARRANTY DISCLAIMER

At Hartline Golf Carts, we stand behind the quality, performance, and reliability of every golf cart we sell. Our goal is to ensure that every customer receives dependable equipment backed by knowledgeable support and strong after-sales service.

This Limited Warranty outlines your coverage, responsibilities, and conditions for warranty claims.

1. Limited Warranty Coverage

Hartline Golf Carts warrants to the original purchaser that each new golf cart purchased directly from our dealership will be free from defects in material and workmanship when used under normal, recommended conditions.

  • Warranty duration typically ranges from 3 months to 1 year, depending on the manufacturer and model.
  • Specific warranty details are provided in the manufacturer’s documentation or can be confirmed by contacting our support team.

Coverage applies only to units purchased directly from Hartline Golf Carts: 2948 TX-31, Axtell, TX 76624, United States

Warranty Eligibility

To qualify for warranty service:

  • You must be the original purchaser.
  • The product must have been purchased from Hartline Golf Carts (https://pbgolfcars.com).
  • A valid proof of purchase (invoice, receipt) must be provided.
  • The unit must be maintained and operated according to manufacturer guidelines and not modified beyond factory specifications.

2. What Is Not Covered

This Limited Warranty does not cover:

Normal Use & Maintenance

  • Routine wear and tear
  • Tires, brakes, belts, bulbs, filters, or other standard service items
  • Damage caused by failure to follow manufacturer-recommended maintenance

Misuse or Negligence

  • Improper handling, storage, or operation
  • Accidents, collisions, fire, vandalism, or environmental damage
  • Use of incompatible or unauthorized parts
  • Overloading or exceeding recommended capacity

Unauthorized Work or Modifications

  • Modifications to frame, motor, controller, suspension, or electrical components
  • Attempting to bypass speed governors or safety features
  • Repairs performed by unapproved technicians

Cosmetic Issues

  • Scratches, chips, fading, minor corrosion, or other non-functional cosmetic imperfections

Other Exclusions

  • Water damage, flooding, or submersion
  • Commercial or rental use (unless the unit is specifically rated for it)

3. Limited Remedy

If a defect covered by this warranty is confirmed:

Hartline Golf Carts will:

  • Provide replacement parts at no cost
  • Assist with manufacturer warranty processing
  • Replace defective components per manufacturer guidelines

Customer Responsibilities

Customers are responsible for:

  • Labor costs for installation or removal of parts
  • Transportation or shipping of the unit or parts
  • Ensuring safe return of the unit to our facility or authorized service center

Risk of loss during transit remains with the customer until the product is received.

Exclusive Remedy: Subject to applicable law, the remedies above are the sole recourse available for warranty defects.

4. Incidental & Consequential Damage Disclaimer

Except where prohibited by law, Hartline Golf Carts is not liable for:

  • Loss of use or time
  • Transportation or rental costs
  • Indirect, special, incidental, or consequential damages

Our total liability is limited to the original purchase price of the product.

5. Warranty Conditions & Customer Responsibilities

Use Approved Technicians

All warranty work must be completed by Hartline Golf Carts or a technician expressly approved by us.

Adhere to Service Requirements

  • First service within the first 6 weeks of use
  • Continued servicing every 6 months for regular use
  • Annual maintenance is strongly recommended

Proper Care

  • Keep the unit clean, lubricated, and properly stored
  • Remove mud, sand, and debris from moving parts after off-road use
  • Avoid lubricants on brake surfaces

Return Requirements

  • Structural or frame-related claims require the unit to be returned clean for evaluation

Warranty Void Situations

Your warranty may be voided if:

  • Repairs are attempted without authorization
  • Non-approved parts are installed
  • Components are disassembled beyond the user manual
  • Safety features or speed limiters are removed or altered

Nothing in this policy limits your statutory rights under U.S. or Texas consumer protection laws.

6. Warranty Service & Contact

For warranty inquiries or claims, contact our support team:

Address: 2948 TX-31, Axtell, TX 76624, United States

Email: sales@pbgolfcars.com 

Phone: +1 (214) 856-8074 

Contact Page: https://pbgolfcars.com/contact-us/

Customer Support Hours

(GMT-06:00) Central Standard Time (Chicago)

  • Monday – Friday: 08:00 AM – 05:00 PM
  • Saturday: Closed
  • Sunday: Closed

Our team will assist with warranty verification, service scheduling, and replacement parts coordination.