Privacy Policy – Palm Beach Golf Cars LLC

Last Updated: April 27, 2026

At Palm Beach Golf Cars (“Company”, “we”, “us”, or “our”), we respect your privacy and take the protection of your personal information seriously. This Privacy Policy is our way of explaining exactly how we collect, use, share, and protect your data when you visit our website, drop by the dealership, or use our services.

By accessing our website or doing business with us, you agree to the practices described in this policy.

Interpretation and Definitions

Interpretation Words that start with a capital letter have specific meanings, as defined below. These definitions hold true whether the word is used in the singular or plural form.

Definitions

• Account: A unique profile created for you to access specific parts of our Service.
• Affiliate: Any business entity that controls, is controlled by, or is under common control with our Company (meaning ownership of 50% or more of voting shares).
• Company: Palm Beach Golf Cars, 1000 Stinson Way, Ste. 106, West Palm Beach, FL, 33411 United States.
• Cookies: Small files placed on your computer or mobile device that help our website function smoothly and track how the site is used.
• Country: United States.
• Device: Anything you use to access our website, like a laptop, smartphone, or tablet.
• Personal Data: Any information that identifies you, or could reasonably be used to identify you.
• Service: The website and the real-world services provided by Palm Beach Golf Cars (like selling, servicing, and delivering golf carts).
• Service Provider: Third-party companies or individuals we hire to process data or perform tasks on our behalf.
• Usage Data: Information collected automatically when you use our website.
• Website: https://pbgolfcars.com
• You: The individual browsing our site, or the organization accessing our Service.

Information We Collect

Personal Data When you interact with us—whether you are asking a question online or buying a cart—we may ask for information that identifies you, such as your:

• Full Name
• Email Address
• Phone Number
• Billing and Shipping Addresses (including City, State, and ZIP Code)
• Contact Preferences

Why do we need this? We use it to answer your questions, send you quotes, process your orders, schedule deliveries or maintenance, and provide solid customer support.

Usage Data Our website automatically collects some background information when you visit. This can include:

• Your IP address
• Your browser type and version
• Which pages you look at and how long you stay
• The time and date of your visit
• Device identifiers and basic diagnostic data

If you are browsing on a phone, we might also see what kind of mobile device and operating system you are using.

Cookies and Tracking Technologies Like most websites, we use cookies (and similar tools like web beacons and tags) to make our site work better and to understand how people are using it.

• Session Cookies: These are essential for the website to run properly and are deleted as soon as you close your browser.
• Cookie Consent Cookies: These remember if you clicked “yes” to our cookie banner so we don’t keep asking you. (These are persistent and stay on your device for a while).
• Functionality Cookies: These remember your site preferences to make your next visit smoother. (These are also persistent).

Note: You can always adjust your browser settings to block cookies, but doing so might break some features on our site.

How We Use Your Information

We don’t collect your data just to have it. We use it to:

• Keep our website running smoothly.
• Answer your calls, emails, and online inquiries.
• Process your purchases and coordinate shipping.
• Get you the right information about our carts and services.
• Set up repair or maintenance appointments.
• Figure out how we can improve our business and our website.
• Send you important updates about your order.
• Send you marketing emails or special offers (but only if you have opted in).

Sharing Your Personal Data

We don’t sell your data, but we do share it in a few specific situations:

• Service Providers: We share necessary data with the trusted companies that help us run our business—like the folks who host our website, process your credit card payments, handle our customer support systems, or provide web analytics.
• Business Transfers: If Palm Beach Golf Cars ever merges with another company, gets bought out, or sells its assets, your information would likely be transferred as part of that deal.
• Business Partners: We occasionally share limited info with trusted partners who help us deliver our products and services.
• Legal Requirements: We will hand over information if we are legally required to do so by a court order or a valid government request.
• With Your Consent: We might share your data for other reasons, but only if we ask you first and you say yes.

Data Retention and Transfer

How Long We Keep It We hold onto your Personal Data only as long as we need it to do the things listed in this policy. We might keep it longer if the law requires us to, or if we need it to resolve a dispute or enforce a contract. Usage Data is usually kept for a shorter period, mostly just for internal analysis to make our site better.

Where It Goes Your information might be processed at our offices in Florida or by service providers located elsewhere. By giving us your information, you are agreeing to let us transfer it to locations where data protection laws might be different than they are in your home state. Don’t worry, we take reasonable steps to ensure your data stays secure wherever it goes.

Your Privacy Rights

Depending on where you live, you generally have the right to:

• Ask us what personal data we have about you.
• Ask us to fix any incorrect information.
• Ask us to delete your data.
• Tell us to stop processing your data in certain ways.
• Withdraw your consent if you previously agreed to let us use your info.

If you want to exercise any of these rights, just reach out to us using the contact details at the bottom of this page.

Disclosure & Security

Legal Disclosures In addition to business transfers (like a merger), we might disclose your data if we believe it’s necessary to comply with the law, protect our property, prevent fraud, or ensure the safety of our customers and the public.

Security We take reasonable technical and physical steps to keep your data safe. However, please remember that no method of transmitting information over the internet or storing it electronically is 100% foolproof. We do our best, but we cannot guarantee absolute security.

Children’s Privacy

Our golf carts and services are meant for adults. We do not intentionally collect personal data from anyone under the age of 13. If you believe we have accidentally collected information from a child under 13, please tell us so we can delete it immediately.

Links to Other Websites

Our website might contain links to other sites that we do not own or control. If you click on a third-party link, you will be taken to their site, and their privacy rules will apply. We are not responsible for how those other sites handle your information.

Changes to This Privacy Policy

We might update this policy from time to time to reflect changes in our business or the law. When we do, we will update the “Last Updated” date at the top of this page. If you keep using our site after we post changes, that means you accept the new policy.

Contact Information

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Palm Beach Golf Cars Address: 1000 Stinson Way, Ste. 106, West Palm Beach, FL, 33411 United States 

Phone: +1 (561) 767-8421 

Email: sales@pbgolfcars.com 

Contact Page: https://pbgolfcars.com/contact-us/

Business Hours: (GMT-06:00) Central Standard Time (Chicago)

Monday – Friday: 08:00 AM – 05:00 PM

Saturday: Closed Sunday: Closed